Refund Policy
Refund Policy - the basics
At InnovaTech Gaming, we strive to ensure your satisfaction with every purchase. Our refund policy allows you to return eligible products within 15 days of purchase, provided they are in the same condition as when purchased. To initiate a return, please contact our customer service team at CustomerService@InnovaTechGaming.ca to obtain a return authorization.
To be eligible for a refund:
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The product must be returned within 15 days of the original purchase date.
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The product must be in its original condition, undamaged, and with all original packaging.
Please note:
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Refunds will be issued in the same form of payment used for the original purchase.
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Shipping and handling charges are non-refundable.
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InnovaTech Gaming reserves the right to refuse returns or charge a restocking fee if the product does not meet these criteria.